Wednesday, October 31, 2012

Crowdshifting The Vote

I read a fascinating article today in a blog published by Personal Democracy Media called TechPresident about a new persuasion tactic campaigns are using to turn out the vote. It's not the usual stuff boasting about a candidate's record or scaring voters about the opposition's nefarious plans. It's straight-up peer pressure. The letter contains a list of names, including the recipient and several neighbors, noting who voted and who didn't in the most recent elections.

It's all information drawn from public records, and while some people find it creepy, and Big-Brotherish, it seems to work. As the blog notes:

"The academic literature has shown that voters are more likely to participate in elections when you disclose or threaten to disclose their electoral participation, presumably because voting is a social norm or a socially desirable activity and they don't want to be perceived as violating those norms."

When it comes to changing behavior -- whether that's getting people to vote, getting them to cut back on the junk food, or encouraging more savings for retirement -- the pressure of social expectations seem to work when more targeted  appeals  (be they rational, moral, or emotional) fail. Social psychologists call it "crowdshifting." Everybody else is doing it!  Why aren't you?

For example, one recent study found that hotel guests were far more likely to re-use their towels during multi-day visits when the placard announcing the program noted that 75 percent of hotel guests took part, rather than touting the program's environmental benefits. In another study, university students were far more likely to cheat on a test when another test taker (a confederate of the researchers) obviously cheated -- but only when the cheater wore a t-shirt emblazoned with the name of the university where the study took place, rather than a t-shirt bearing the name of the school's bitter cross-town rival. 

Want more young people to vote? Bemoaning the dismal turnout among the youngest voters is not the way to go. A 2009 study in the Journal of Politics found that this tactic actually made people less likely to vote. With due respect to the contrarians among us, people are usually far more motivated to be part of a trend than to buck one! 

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